Below Deck’s Captain Kerry Says Viewers Only Saw ‘a Short Part’ of Charter Guest’s Meltdown: ‘It Was Very Intense’ (Exclusive)

This week’s episode of Below Deck continues the epic meltdown of charter guest Kelly, and Captain Kerry Titheradge is breaking down all the drama.

Last week, viewers saw Kelly get so drunk and confrontational with Titheradge and his crew that it got to the point where police had to be called to step in and remove Kelly from the mega-yacht. Titheradge tells PEOPLE exclusively that viewers only get to see “a short part” of the altercation.

“We could only put so much into a 45-minute episode,” Titheradge says of the incident. “But it was very, very, very intense for everybody in the vessel.”

Titheradge calls the Kelly situation the “craziest experience” he’s had as a captain.

Titheradge says he “had concerns” as soon as Kelly boarded the yacht with her friends.

“Her energy was intense,” he recalls, adding that after being in the business as long as he has, you tend to figure out quickly “who to watch out for.”

As Kelly continued drinking with her friends, Titheradge says he “could hear how she was being belligerent” and, after making his own assessment of the situation, decided to cut her off from alcohol “not to punish her, but to protect her and everyone else.”

“It’s such a hard thing to do at first because you don’t want to be a party pooper, right? But it’s about safety,” Titheradge continues. “Her enjoyment is secondary to her safety.”

He explains that he instructed his crew to offer Kelly sparkling water as an alternative so as not to “embarrass” her in front of her friends, but she “refused” that option.

Things took a turn for the worst when Kelly requested to go out on the banana boat and, ignoring Titheradge’s request for her to wear a life jacket, jumped into the water without one in an act of defiance.

After pulling Kelly out of the water, Titheradge and his crew attempted to get a handle on the situation as Kelly grew increasingly more aggressive with them.

Titheradge says he has “absolutely” never had a charter guest get aggressive with him or his crew like this before.

“I was trying to physically stop her from getting in the water, at first using my body to block her, but then she’d try to get past me,” he remembers. “I asked the crew to move up. They kind of made a wall so she couldn’t get past us to get her into a safer area of the vessel.”

Titheradge says he is “just very impressed” with how his crew handled the tense situation.

Titheradge says the decision to get police involved was one he didn’t take lightly.

He says he made the call because he didn’t see things improving despite many attempts to quell the situation.

“She couldn’t stay with us. We weren’t the place for her to get better,” Titheradge notes.

“I tried to give her some time to chill out inside the vessel,” he continues. “I had my crew staged at every exit so she couldn’t get out of the boat for her own safety, but she just wouldn’t calm down.”

Calling the police for help in a situation like this was a first for Titheradge.

“Normally, it’s the opposite,” he jokes. Normally, I’m in Saint-Tropez and the Bose [speaker] is playing a bit too loud and I’m asking the police to leave us alone. I’m not asking them to come and help us.”

Titheradge praised the primary charter guest, Helen, for having a “very calming nature” and helping deal with the situation.

“When things got to the point where [getting Kelly off the boat] was the only option, I couldn’t send her ashore by herself,” he reasons. “I mean, that wouldn’t be responsible at all, so I asked Helen to go with her.”

Titheradge also raved about Helen’s “sense of empathy” for making her “the right person to ensure Kelly wasn’t left alone because she was in such a fragile state.”

“The next part I’m worried about is when she comes to herself, what will she do when she realizes what she’s just done on TV?” he says of what he thought at the time.

As seen in this week’s episode, Helen rejoins the charter after taking care of Kelly throughout the night.

Despite the dramatic situation, Titheradge says he’s “got compassion” for Kelly.

“I looked at her like a wounded animal,” he says. “Mental health is very important to me, and I could see that she just wasn’t there. She wasn’t herself.”

Titheradge reveals that “the last thing” he wanted was for Kelly to get arrested, so he approached the “delicate” situation with authorities with that in mind. That, plus the officers spoke French and there were nationalities and jurisdictions to factor into the equation, too.

“I really had to impart to them what the situation was because she was a danger to herself more than anybody else,” he says.

“I gave her plenty of time to cool down — you only saw a short part of that,” Titheradge continues. “I didn’t want to get the police involved in an incident that was being handled, if you know what I mean.”

After the dust settled, Titheradge says he has seen Kelly since that fateful day aboard the yacht, “but the incident wasn’t discussed.”

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Below Deck airs Mondays at 8 p.m. ET on Bravo.